Royal Panda is one of the newest online casino operators on the market, having been established in just 2014. But don’t let its relatively young age fool you into thinking that they don’t know what they’re doing- Royal Panda is a serious brand with serious clout. The team behind Royal Panda has more than a decade’s worth of experience in the iGaming sector and sought to put their collective experience to good work in the design and functionality of the Royal Panda site, with some excellent results.
Like most of its competitors, Royal Panda does have a pretty generous welcome offer for new players. Right now, you can get 10 free spins on Starburst and a first deposit bonus of 100% up to £100. It may not be the greatest offer on the market, but when you couple it with the rest of what Royal Panda has to offer, we’d say it’s certainly up there in terms of attractiveness to new players. not only could you potentially win some real cash on the free Starburst spins but the extra 100% deposit bonus could definitely come in handy in order to try out some of the games in Royal Panda’s massive catalogue.
And if you’re already a regular at Royal Panda, then they have a whole host of great offers and promotions to keep you entertained. Existing customers get weekly updates on regular promotions throughout the site, and some of these are really imaginative and not quite what you’d expect from a gaming brand. A great example of this was their prize of a free trip into space for anyone who landed the top prize on the Starburst slot game. We can’t think of too many other operators who would offer such an out-of-this-world experience!
The support offered by Royal Panda is great. As part of all of our reviews here at Casino Choice we make sure to contact each online casino’s team to see how they handle our questions, queries and complaints. Whenever we got in touch with them they were more than happy to help and were polite and efficient. There are a few different ways for you to contact them: either by telephone, email, snail mail or the excellent live chat functionality which we would highly recommend. One of the only downsides to the Royal Panda customer support is that their team are not currently on-hand 24 hours a day, seven days a week. In the UK, their team are only available between 9am and 10:30pm to deal with directly. If you have any concerns outside of these hours, the only way you can get in touch is via email or by using the online contact form. This feels a bit outdated when compared to other firms who have a team ready to assist their players at all hours.
Royal Panda really are at the cutting edge of payments technology and offer their customers more than 20 different withdrawal and deposit methods. Whether you’re more traditional and prefer to use a widely accepted credit or debit card, such as Visa or Mastercard, to deposit, or you have a favourite e-wallet like Neteller, then Royal Panda has you covered. We wish more of the industry would offer their customers as many payment options as Royal Panda currently do, as they really are leading the way forward here. Of course, the withdrawal times vary for each method, but usually players can expect their winnings to show up in their bank account within a matter of days.